Privacy Policy

Introduction

FDR Supply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at fdrsupply.com (the "Website") and use our services.

Please read this Privacy Policy carefully. By accessing or using our Website, you agree to be bound by the terms described in this policy. If you do not agree with the practices described in this policy, please do not use our Website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form or email
• Request a quote or product information
• Subscribe to our newsletter or marketing communications
• Create an account on our website
• Place an order or make a purchase

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Business information
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process and fulfill your orders and requests
• To communicate with you about your orders, inquiries, or account
• To send you marketing communications (with your consent)
• To respond to your questions and provide customer support
• To analyze website usage and trends to improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and hosting services.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are small data files stored on your device that help us improve your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

We use analytics services (such as Umami) to help analyze how users use the Website. These services use cookies and similar technologies to collect information about your use of the Website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly
• Data Portability: Request a copy of your personal information in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: